We’re hiring!

STUDIO CO-ORDINATOR | STUDIO MANAGER | CLIENT SERVICES DIRECTOR

Studio Co-ordinator

Calling all organisers!

Futago is looking for a Studio Co-ordinator who can wrangle designers, suppliers and clients, and keep the studio ticking like clockwork.

Reporting to Futago’s directors, this role is diverse and fast-paced, requiring customer service and management expertise. You will assist Futago’s management to deliver the high-quality work that has made Futago a well-known and trusted name in Tasmanian design.

RESPONSIBILITIES & DUTIES

  • A professional, reliable, and organised individual who is able to execute and meet client expectations
  • Ability to adhere to the values and principles of Futago while supporting and cooperating with the team
  • Ability to self-manage and a commitment to ongoing learning and professional development
  • High level of technological literacy, accuracy and expertise with skills and experience in utilising the 
MAC Operating System
  • Sound judgement to deliver within set timelines and prioritise tasks appropriately
  • Well-developed verbal and written communication skills
  • Demonstrated customer service and relationship building skills
  • Ability to demonstrate responsibility and accountability
  • Display initiative and demonstrate versatility in approach
  • Operate with a high level of discretion and judgement

Essential

  • Demonstrated experience in working as a part of a project team
  • Intermediate to advanced computer and technology skills, particularly in the MAC Operating System

Desirable

  • Understanding of the design process
  • Experience with Time, studio or project management software
  • Print management experience

Sound like you? Need some more info? Contact our Managing Director, Daniel, on daniel.zika@futago.com.au with any queries, or to submit your application. Please include a CV and cover letter addressing your perceived fit with Futago.

No recruiters please. You must already be living in Australia and have the right to work. We cannot support any temporary visa holders.

Studio Manager

Futago is looking for someone to sit in the control tower.

Reporting directly to the Managing Director, the role will require you to work closely and collaboratively with the Design Director, the Design, Project and Digital teams, our suppliers and of course clients.

You will manage the studio in the delivery of high quality and accurate artwork to our creative and business standards.

As the Studio Manager you understand all of the elements of the design process from creating design briefs, supporting project plans and timelines, through to final delivery.

The role includes traffic controlling and workflow processes, production management, quality control, profitability, resource allocation, deadline management and helping senior designers estimate project costs.

While not essential, it would be excellent if you come with a design background and proficiency with Adobe Creative Suite. It would be an advantage if you can execute design work when the design team is at capacity and the ability to check artwork before sending to clients and into production.

RESPONSIBILITIES & DUTIES

To the design team

  • Plan and maintain the design team’s production schedule and ensure deadlines are met.
  • Meet with the design team to facilitate projects.
  • Promote a professional and positive image to our clients and take a proactive approach to providing excellent client service.
  • Performance management of the creative team as per their KPIs.
  • Provide ongoing feedback, training, and support to team members.
  • Ensure deadlines are met and that quality is maintained.

Between Design and production teams

  • Liaison between project teams and the design team to guide and manage workload and workflow.
  • Make full use of project management and collaboration tools to ensure studio efficiency. 

To the project team

  • Understand the design team’s capacity to forecast appropriately and provide realistic timeframes to the project team.
  • Meet and liaise with project teams to schedule work, facilitate projects and provide updates.

ABOUT YOU

  • You are a people person. Intuitive, nurturing and positive management style of our diverse team.
  • A relationship builder with clients and suppliers.
  • A calm, controlled disposition when everything is flying around you.
  • Exceptional organisational skills.
  • Attention to detail.
  • 5 years industry experience.

Not essential but great if you can

  • Assist in creative production when the design team is at capacity.
  • Working within Adobe Creative Suite, Microsoft and Streamtime.
  • Advanced knowledge of finished art, print production and digital production.

Sound like you? Need some more info? Contact our Managing Director, Daniel, on daniel.zika@futago.com.au with any queries, or to submit your application. Please include a CV and cover letter addressing your perceived fit with Futago.

No recruiters please. You must already be living in Australia and have the right to work. We cannot support any temporary visa holders.

Client Services Director

Futago is looking for a Client Services Director to lead, nurture and grow relationships across our valued suite of local and national clients.

Reporting directly to the Managing Director, the role will require you to work closely and collaboratively with the Design Director, the Studio Manager, the Design, Project and Digital teams, our suppliers and of course clients. 

As the connection between our clients and team, it’s important your values align with Futago. We partner with our clients, understanding their business, brand and personality. We guide them through a process to ensure they receive the right design solution. We are a studio that cares, for our clients, each other, our community and planet. Collaboration is at the heart of what we do, and we do this in a professional but human way.  Good work is quality work, but also work that matters.

RESPONSIBILITIES & DUTIES

To our clients

  • Build great client relationships and be responsible for project planning, management.
  • Be responsible for keeping projects on track, ensuring they are delivered on time.
  • Offer thoughtful advice and recommendations to clients regarding media opportunities and tactics.
  • Coordinate communication, including meetings, reviews, brief taking and presentations.
  • Respond to clients needs and manage expectations and interests within the capacity of the studio.

To our team

  • Support the MD and Studio Manager to manage internal and external workflow, resourcing and workloads.
  • Project briefing.
  • Meet and liaise with project teams to brief, facilitate and provide updates on projects.
  • Participate in business development, providing research support and coordination.

ABOUT YOU

  • You are a people person. Intuitive with a positive management style.
  • A relationship builder with clients and suppliers.
  • A calm, controlled disposition when everything is flying around you.
  • Exceptional organisational skills.
  • Attention to detail.
  • 5 years industry experience.
  • Working within, Microsoft and Streamtime or equivalent  CRM software.

Sound like you? Need some more info? Contact our Managing Director, Daniel, on daniel.zika@futago.com.au with any queries, or to submit your application. Please include a CV and cover letter addressing your perceived fit with Futago.

No recruiters please. You must already be living in Australia and have the right to work. We cannot support any temporary visa holders.